Orders are processed for Receiver Created Tax Invoice 14 business days after valid tracking is provided.
Payments are processed each Wednesday on a weekly basis. This payment will include all orders that are due in accordance with the 14 business day time frame. Remittance notification may take 1-2 business days to be sent out after the payment has been arranged.
i.e. Payment will be made for all orders where tracking was provided 14 days ago, or earlier. Orders where tracking was added less than 14 days ago will be scheduled for the next scheduled payment once qualified.
Payment is automated so it is important that sellers only ever provide a valid tracking code once the goods have been shipped. Failure to do so may disrupt the processing of your payment.
To find your remittance notices, please go to the Payments tab of the Marketplace Portal. You are able to download the details in a PDF or CSV format for each invoice. This tab allows you to access all remittances for the past 6 months. For remittance notices older than 6 months, please submit your request here.