Please see the steps to refund a customer at this article HERE.
Articles in this section
- Where can I view my pending orders?
- When can I dispatch an order?
- How do I upload or edit tracking information?
- Do I need to tick each order off?
- Is there a set time limit in which I can deliver a product?
- Order processing for API sellers
- What do I do if a customer requests to change order details?
- Customer has not paid the correct freight. What do I do?
- What do I do if the order is out of stock or delayed?
- How do I cancel an order due to address/customer/other issues?