Payment

General

• How often do I get paid?
• How can I get paid?
• Can I pay my advertising fee with my outstanding balance?
• How can I update my bank details?
• Does the customer pay me directly?
• How does MyDeal Payment System work?

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Tax

• Should I send a tax invoice to the customer?
• What amount should I be quoting in my Tax Invoice?
• How does GST work at MyDeal? What is the implication to me?

Invoices & Reconciliation

• Where do I find invoices for each payment?
• How can I request invoices and statement?
• How can I know which orders have been paid?
• Where can I download my transaction history?
• The transaction fee does not match with the number of orders included in the invoice.

Comission & Fees

• Does MyDeal charge commissions or fees?