Estimated Delivery Time Frame indicates a time frame customer can expect to receive an order after purchasing. This information is displayed under the description of each listing as well as on the Delivery tab.
How to update the time frame:
For CSV sellers:
Please input the time frame in the "DeliveryTime" column of the product upload sheet. (For the full details, please see: Adding New Products/Updating Products Manually)
For the below API integration types, please update the mapped field in the API backend:
Integration type | Mapped field |
Maropost (Formerly Neto) | CrescoData. Delivery Time |
MyDealAPI | DeliveryTime |
Channel Advisor | deliverytime |
For Shopify, Omnivore, Comestri, IntelligentReach, Channel Engine, WooCommerce, Magento (V1 & V2):
Please contact the MyDeal team via a request with seller enquiry type 'Product Description/Image Update' and include the relevant SKUs as well as the new delivery details in an easy to understand spreadsheet. The changes will be implemented as soon as possible.
When updating the delivery time frame, also ensure that the same time frame is mentioned on the Delivery tab. For more on this, please see: How do I update my delivery information?