Price Comparison Policy:
MyDeal gives sellers the option to provide a recommended retail price (RRP) as a comparison price, which is displayed with the product listing. This RRP must be:
- The list price, or recommended retail price, for the product from the manufacturer or authorised distributor; and
- Be a price at which the product is sold, or has recently been sold, in the market.
If you cannot provide an RRP that meets these criteria, you must ensure that you do not provide one. It is important that any RRP you provide is genuine, and not false or misleading. Examples of a false or misleading RRP may be:
- A price at which the goods have not sold on MyDeal, or anywhere else;
- An artificially high price designed to show inflated value or savings to customers;
- An RRP that cannot be substantiated as current or general market price for the goods (for example, an RRP that has become outdated).
For more information on what constitutes false or misleading practices, see the ACCC’s Guide for Advertising and Selling here.
As a seller on MyDeal, it is your responsibility to determine your sale prices for products, and also to ensure any RRP or other pricing information you provide is current and accurate and complies with all legal requirements including under the Australian Consumer Law. This includes updating information about your products which is no longer up to date.
MyDeal may monitor your RRPs for compliance with this policy.
Where MyDeal detects or considers that information, including RRPs, that you provide is inaccurate or misleading, or otherwise presents risk to customers or our platform, we may remove or suppress that information from appearing on our site. In instances where we judge sellers continually or materially breach of this policy, we may take action to suspend or remove their account.