Managing Your Orders
Processing Orders
- Order Details Page
- When can I dispatch an order?
- How do I upload or edit tracking information?
- How do I edit the shipping address?
- What do I do if the order is out of stock or delayed?
- Where can I view my pending orders?
Payments with Customers
- How to issue refunds
- How to view Refund History
- How do we refund the money back to MyDeal?
- How do I get notified that the customer has paid the additional freight?
- The customer never paid the additional freight, can this order be cancelled?
- How to refund Addon payments